Web Hosting

Business Critical Website Hosting

We use Rackspace® dedicated Linux web servers for the hosting of our client’s websites.

Rackspace are one of Europe's fastest growing hosting companies, delivering enterprise-level managed services to businesses around the world.

Clients that use our Rackspace Linux hosting servers enjoy:

• 100% Network Uptime Guarantee.
  This gives you the peace of mind that your business critical website is going to keep working for your business.
• Daily Tape Back-Up.
  Should you accidentally lose data from your website or should our servers suffer a hardware failure, then we can easily recover any lost data or files associated with your website.
• Managed Firewall.
  To protect your site against hackers or denial of service attacks (DOS).
• Server Diagnostics.
  If problems do occur with your site then we can offer a full site and server diagnostics service to trace the source of the problem.
• Service Level Agreement (SLA)
  Through Rackspace we are able to a Service Level Agreement for our web hosting clients.*
• 24/7/365 Technical Support with a 1 hour response time.

About Rackspace

Serving more than 14,000 customers in eight data centres worldwide, Rackspace integrates the industry's best technologies for their customer's specific needs and delivers it as a service via their award-winning Fanatical Support®.

Rackspace is totally focused and experienced in managing hosting solutions' for customers, from simple web servers to complex online applications and email solutions.  They help their customers forget about their online infrastructure through providing Fanatical Support® for their hosted applications.  

Fanatical Support is their unbeatable level of customer service.  Rackspace employees are available 24/7/365 to meet and exceed customer's expectations. Customers get fast responses to critical issues, unlimited technical phone support, access to our huge online knowledgebase, guaranteed 100% network uptime and many other business-critical support features. It might sound too good to be true, but it's not.  It is what happens when you Experience Fanatical Support from Rackspace.

By outsourcing our hosting to Rackspace, we get the peace of mind that our hosting environment is being looked after by the experts and leaders in their field.

The implementing, updating, troubleshooting, patching, monitoring, administering, backing up and storing, upgrading and every day support for our web servers - all becomes their responsibility. Couple this with their Fanatical Support and you know that hosting your website through us with Rackspace ensures the management of your website’s hosting account is being taken care of by the experts who have a unique passion to get things right for their customers.

Once you have Experienced Fanatical Support from Rackspace, you won't accept anything less from any other hosting supplier.

More information about Rackspace may be found on their website at www.rackspace.co.uk

*Note: In order to maintain the integrity and guaranteed performance of our web servers, we restrict access to our servers using FTP and Telnet/SSH to Keyclicks and Rackspace technical staff only. If you anticipate that you will need FTP access to your site, then please ask us for our non-Rackpace hosting alternatives.