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We work hard at what we do and take pride in every project we deliver to our clients.

So being human, it gives us a warm feeling inside when someone says ‘thanks’ or ‘we love your work’. Whether this acknowledgement is conveyed to us in simple email or attached to a bunch of flowers it matters not and makes us realise that everything in life is worthwhile.

Such an acknowledgement was received this week in the form of a simple card from one of our long standing clients whom we do ad-hoc work for, who thanked us for the work we have recently done for her company.

The gesture wasn’t expensive (the cost of a card and a stamp as can be seen from the pic above) – but it makes us feel good and you get bet your bottom-dollar the next time this client wants some work doing, we’ll give her more value than she pays for and in double quick time.

We are only human after all and given the nature of our industry, we have some big egos to massage.

Happy days!

Today I spent some time trawling the web with my “buyer’s hat� on looking for a company that provides the music/marketing message-on-hold type of products for our telephone system.

Usually we source suppliers for our business either based upon recommendation or from a client/existing supplier or networking associate; however this time no suitable recommendations were forthcoming. So like many companies looking for new suppliers, in my quest I turned to the web.

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Would you lease your company website from its designer?

In our daily travels across the web we’ve come across one of our competitors who are prepared to lease websites to their clients.

On the face of it the concept of ‘website leasing’ sounds a good idea.

From the client’s point of view it means they get a large, complex and potentially costly website for their business for a small monthly fee without the outlay of a large amount of capital. This is great if your cash flow is tight or if you’re a new start-up with a limited budget. As such we can understand why the idea might sound attractive to some companies.

However, we believe that whilst the ‘leasing’ concept works fine for commodity capital equipment such as company cars, IT equipment or office furniture; the ‘leasing’ idea has some inherent flaws as a method funding a web development project.

If you’re a business contemplating leasing your next website, here’s some food for thought.

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Are you a BT Broadband user and having problems sending emails? Then you’re not alone…

If you use BT as your ISP you may experience problems sending emails from accounts which use domain names that are hosted independently to BT (such as the ones that we host for you and that are associated with your Keyclicks email accounts).

To resolve this issue you will need ‘Open Mail Relay’ setting up on your BT account. To do this you will need to contact BT’s Technical Support people and request to have “mail relay” set up on your domain(s).

This basically means that BT will add your non-BT hosted domain names on to their “allowed list”. That is to say, BT will then permit you to send emails using your domains through the BT network.

Sounds complicated we know, but it isn’t really.

You can read more about ‘Open Mail Relay’ on BT’s website here. Under the heading Related articles click on the link: How can I set up mail relay?

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