Blog Page header image for the company Blog for Keyclicks, the Yorkshire, UK based creative marketing agency that offers web design, graphic design and online marketing services.

Update Your Address Book

April 15th, 2008

Entrance to the new Keyclicks offices at the Ponderosa Business Park

After much excited anticipation, as of next week (w/c 21st April) we’ll be in our new offices in the brand new Ponderosa Business Park in Heckmondwike, West Yorkshire.

We’ll be one of the first tenants to move into this unique purpose built office park which is set in rural surroundings. The park is part of a multi million pound project to re-generate the Heckmondwike area and has recently won the award “Best Commercial Industrial Development” in Yorkshire.

In time the complex will feature a state-of-the art health club, a wine bar, café and restaurant. How cool is that?

So, as from Monday the 21st April 2008, Keyclicks will have relocated from its current Cleckheaton head office location to the following address:

Keyclicks UK Limited
Unit 6F
Ponderosa Business Park
Smithies Lane
Heckmondwike, West Yorkshire, WF16 0PR

Our current ‘01274’ phone numbers will change to:

Tel: 01924 400 530
Fax: 01924 405 273

Please update your address book, mobile phones and Outlook contacts etc.

If you’re coming to see us, the following link to a Multimap map may help you (Google Maps has us the other side of Heckmondwike to where we actually are, so don’t use that).

This Multimap link isn’t entirely accurate, being a few hundred yards off, but at least it has us on the correct road.

Hey ho!

Just a Note of Thanks

April 15th, 2008

thanks-for-a-brilliant-service.jpg

We work hard at what we do and take pride in every project we deliver to our clients.

So being human, it gives us a warm feeling inside when someone says ‘thanks’ or ‘we love your work’. Whether this acknowledgement is conveyed to us in simple email or attached to a bunch of flowers it matters not and makes us realise that everything in life is worthwhile.

Such an acknowledgement was received this week in the form of a simple card from one of our long standing clients whom we do ad-hoc work for, who thanked us for the work we have recently done for her company.

The gesture wasn’t expensive (the cost of a card and a stamp as can be seen from the pic above) – but it makes us feel good and you get bet your bottom-dollar the next time this client wants some work doing, we’ll give her more value than she pays for and in double quick time.

We are only human after all and given the nature of our industry, we have some big egos to massage.

Happy days!

Poor Website = Lost Leads

April 9th, 2008

Today I spent some time trawling the web with my “buyer’s hat” on looking for a company that provides the music/marketing message-on-hold type of products for our telephone system.

Usually we source suppliers for our business either based upon recommendation or from a client/existing supplier or networking associate; however this time no suitable recommendations were forthcoming. So like many companies looking for new suppliers, in my quest I turned to the web.

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Website Leasing Good or Bad?

April 8th, 2008

Would you lease your company website from its designer?

In our daily travels across the web we’ve come across one of our competitors who are prepared to lease websites to their clients.

On the face of it the concept of ‘website leasing’ sounds a good idea.

From the client’s point of view it means they get a large, complex and potentially costly website for their business for a small monthly fee without the outlay of a large amount of capital. This is great if your cash flow is tight or if you’re a new start-up with a limited budget. As such we can understand why the idea might sound attractive to some companies.

However, we believe that whilst the ‘leasing’ concept works fine for commodity capital equipment such as company cars, IT equipment or office furniture; the ‘leasing’ idea has some inherent flaws as a method funding a web development project.

If you’re a business contemplating leasing your next website, here’s some food for thought.

Read the rest of this entry »

Emails & BT Broadband

April 7th, 2008

Are you a BT Broadband user and having problems sending emails? Then you’re not alone…

If you use BT as your ISP you may experience problems sending emails from accounts which use domain names that are hosted independently to BT (such as the ones that we host for you and that are associated with your Keyclicks email accounts).

To resolve this issue you will need ‘Open Mail Relay’ setting up on your BT account. To do this you will need to contact BT’s Technical Support people and request to have “mail relay” set up on your domain(s).

This basically means that BT will add your non-BT hosted domain names on to their “allowed list”. That is to say, BT will then permit you to send emails using your domains through the BT network.

Sounds complicated we know, but it isn’t really.

You can read more about ‘Open Mail Relay’ on BT’s website here. Under the heading Related articles click on the link: How can I set up mail relay?