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Press Release

Key Move for Local Company

West Yorkshire marketing agency, Keyclicks, has re-located to a new purpose built office complex in Heckmondwike. The firm has moved to re-house its growing team following its expansion from a web design company to a fully fledged marketing agency.

Keyclicks now delivers the full range of marketing, PR, design, print and web services to local and national firms. The increased number of staff, equipment and visiting clients meant the old premises was creaking at the seams.

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After much pushing and shoving, tears and tantrums, we’re now comfortably settled into our new offices.

Many thanks also to our valued key suppliers who went out of their way to help us with the move, specifically;

>> David “Beanie� Bean (Data Installation & Supplies Ltd) who spent a good chunk of last week sat in our empty, unheated offices, sorting out our new IP phone system in readiness for our move. Remember to ‘eat lunch’ David!

>> Tor Mackenzie (Rochester & Associates Ltd), who didn’t take offence at being sent a text at 11.00pm last Sunday night with a “request� for Simon to come in on Monday morning to make sure our IT network would be up and running as it should (which he duly did).

>> Paul Clapton (Collage Ltd) who delivered office furniture when he said he would (as always) and put it all together for us.

In addition, many thanks also to our staff, who “rolled up their sleeves� and got stuck in with the packing.

Debbe rewarded all with wine and choccies which no doubt went down well over the weekend.

One of the aspects in business life that makes our blood boil here in the Keyclicks office, are companies that deploy technology in their business in an attempt to improve customer service, but in doing so; actually achieve the complete opposite.

Such an example of technology used in this manner are those companies that use automated multi-choice telephone menu systems to handle their in-coming calls. These systems are unfortunately, becoming more common place, no doubt on the grounds of cost saving rather than actual ‘improvements to customer service’.

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After much excited anticipation, as of next week (w/c 21st April) we’ll be in our new offices in the brand new Ponderosa Business Park in Heckmondwike, West Yorkshire.

We’ll be one of the first tenants to move into this unique purpose built office park which is set in rural surroundings. The park is part of a multi million pound project to re-generate the Heckmondwike area and has recently won the award “Best Commercial Industrial Development� in Yorkshire.

In time the complex will feature a state-of-the art health club, a wine bar, café and restaurant. How cool is that?

So, as from Monday the 21st April 2008, Keyclicks will have relocated from its current Cleckheaton head office location to the following address:

Keyclicks UK Limited
Unit 6F
Ponderosa Business Park
Smithies Lane
Heckmondwike, West Yorkshire, WF16 0PR

Our current ‘01274’ phone numbers will change to:

Tel: 01924 400 530
Fax: 01924 405 273

Please update your address book, mobile phones and Outlook contacts etc.

If you’re coming to see us, the following link to a Multimap map may help you (Google Maps has us the other side of Heckmondwike to where we actually are, so don’t use that).

This Multimap link isn’t entirely accurate, being a few hundred yards off, but at least it has us on the correct road.

Hey ho!

We work hard at what we do and take pride in every project we deliver to our clients.

So being human, it gives us a warm feeling inside when someone says ‘thanks’ or ‘we love your work’. Whether this acknowledgement is conveyed to us in simple email or attached to a bunch of flowers it matters not and makes us realise that everything in life is worthwhile.

Such an acknowledgement was received this week in the form of a simple card from one of our long standing clients whom we do ad-hoc work for, who thanked us for the work we have recently done for her company.

The gesture wasn’t expensive (the cost of a card and a stamp as can be seen from the pic above) – but it makes us feel good and you get bet your bottom-dollar the next time this client wants some work doing, we’ll give her more value than she pays for and in double quick time.

We are only human after all and given the nature of our industry, we have some big egos to massage.

Happy days!