Setting up Microsoft Outlook XP
This blog entry offers assistance in configuring your email client to download email from our mail servers using Microsoft’s Outlook XP version 2003.
An email client is the programme you use on your computer to send and receive emails. Examples are Microsoft’s Outlook and Outlook Express, Netscape Messenger and Mozilla Thunderbird. There are plenty of others available; the principal is the same with each.
Please note that the Keyclicks email servers use the POP3 protocol. This method is suitable for use with most of the major Internet Service Providers e.g. BT Yahoo, Wanadoo, Tiscali, Virgin etc. However there are some exceptions: notably older versions of AOL, which use a different protocol. You will not be able to send/receive email using your Keyclicks hosted domain name through an ISP that does not support the POP3 protocol.
Before you start to configure your email program, make sure you have set up an email account under your hosting account control panel (or check that Keyclicks has set one up for you on your behalf).
During this process you will have specified a Username and Password, which are specific to the email account that you have set up.
Make a note of these details – records are not kept by Keyclicks.
You will also need your email account’s Incoming Mail Server (POP3) setting which is pop.keyclicksdns.net
To configure your email client and download email from your email account on the Web, follow these steps:
NOTE: it is essential that you type all the details into the fields (boxes) exactly as they are given to you. These details are CaSe SensItiVe, so if you use capitals instead of lower case or include spaces then your email account will not work.
You will need to add a new mail account to your Outlook program (the account: admin@keyclicks.co.uk is used as an example)
Open Outlook and go to TOOLS>>E-MAIL ACCOUNTS
1. Under the email configuration wizard that starts, click on ADD A NEW E-MAIL ACCOUNT. Click Next.
2. In the ‘Server Type’ dialog box click on POP3. Click next.The ‘Internet E-mail Settings (POP3) dialog box will appear
3. In the ‘Internet E-mail Settings (POP3)’ dialog box key in the following information:
a. USER INFORMATION
YOUR NAME type in the name of the person or department the email account refers to – this will appear as the ‘from’ address when someone receives your email. E.g. Keyclicks Admin Team
E-MAIL ADDRESS type in the email address you are setting up e.g. admin@keyclicks.co.ukb. SERVER INFORMATION
INCOMING MAIL SERVER (POP3) type in the details given to you by Keyclicks, in this example we have used: pop.keyclicksdns.net (the POP3 details for your account may be different, if in doubt, contact the Keyclicks Support team)c. OUTGOING MAIL SERVER (SMTP) type in the details given to you by Keyclicks, in this example we have used: smtp.keyclicks.net (the Outgoing Mail Server details for your account may be different, if in doubt, contact the Keyclicks Support team)
d. LOGON INFORMATION
USER NAME this will have appeared automatically in the field, check it is correct and is exactly the same as the Username for the email account you have set up. If it is not then overtype using the username you were given when the email account was created in your hosting account
PASSWORD type in the password you chose when creating the email account in your control panel (or that given to you by Keyclicks)e. Tick the REMEMBER PASSWORD option
The dialog box should now look something like this, only with your email account details instead of those used in our example.
You now need to set up your “Outgoing Mail Server (SMTP)” to route the mail you send out from your machine through our mail server.
To do this, click the “More Settings” button.
1. On the second tab ‘Outgoing Server’ tick the ‘My outgoing server (SMTP) requires authentication’ box.
2. Click on the ‘Log on using’ button
3. Type in the USERNAME keyclicks-smtp and password b065KADI
4. Tick the REMEMBER PASSWORD option
5. Tick the Log on using Secure Password Authentication (SPA)
6. Click OK
The dialog box should now look like this.
Click on the TEST ACCOUNT SETTINGS button.
If Outlook tells you that ‘Some errors occurred whilst processing the test.’ You should click on CANCEL and check and correct the information you have input. Once you have done this, click again on the TEST ACCOUNT SETTINGS button; repeat this process until you receive the message confirming that the settings are correct.
Click again on the MORE SETTINGS button. This time on the first tab titled ‘General’ overtype the details which appear automatically with the name you want to use for the account e.g. Admin
You can leave ‘Organisation’ blank if you wish, or enter the name of your company. In the ‘Reply E-mail’ field you need to key the full email address that you have just created, to ensure that reply mails come back to the same address. In this example you would type admin@keyclicks.co.uk
The dialog box should now look something like this.
Click OK
The dialog box will congratulate you on completing the process.
Click on FINISH.
You have now set up an e-mail account. To configure another account, repeat the process above.
Tags: How to set up Microsoft Outlook XP, POP3 email, POP3 email set up, setting up Keyclicks email accounts, setting up Outlook, SMTP server settings
